Privacy Policy

Updated: Aug 2, 2023

This privacy policy (“Policy”) has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.

Personal Information Collection:
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, or other details to help you with your experience. We collect this information when you subscribe to a newsletter, respond to a survey, fill out a form, use Live Chat, or provide feedback on our products or services.

Use of Information:
We may use the information we collect from you to:

  • Personalize your experience and deliver content and product offerings in which you are most interested.
  • Improve our website to better serve you.
  • Better service you in responding to your customer service requests.
  • Administer contests, promotions, surveys, or other site features.
  • Ask for ratings and reviews of services or products.
  • Follow up with you after correspondence (live chat, email, or phone inquiries).

Data Storage and Access:
We retain customer purchasing history data for a period of up to two (2) years from the date of purchase. This data includes information related to your past purchases, such as product details, transaction dates, and order amounts. We have implemented appropriate security measures to protect your personal information and ensure its confidentiality.
If you require information about your purchasing history data beyond the two-year period, please contact our customer service at the address provided below. We will assist you in retrieving the requested information, subject to any applicable legal requirements or restrictions.

Third-Party Sharing:
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties, except for trusted partners and service providers who assist us in operating our website, conducting our business, or serving you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.

User Rights and Choices:
You have certain rights regarding your personal information. You can access, update, or delete your data by contacting us at the address provided below. You also have the right to opt out of certain data processing activities, such as receiving marketing communications. Instructions for managing your preferences will be provided in relevant communications or on our website.

Legal Basis for Processing:
We process your personal information based on the following legal bases:

Contract fulfillment: To fulfill the orders and transactions you initiate on our website.
Legitimate interests: To improve our services, enhance user experience, and protect our business interests.
Compliance with legal obligations: To meet legal requirements and obligations imposed on us.

Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
By using our website, you consent to the use of cookies and tracking technologies as described in our Cookie Policy. You can manage your cookie preferences. However, please note that disabling cookies may affect the functionality and user experience of our website.

Third Party Pixels and Cookies:

When you visit our website, log in, register or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting This information can also be found here:”

We also utilize third-party services, such as Google Analytics, to track and analyze website traffic and user interactions. These services may use cookies and similar technologies to collect information about your interactions with our website and provide reports on website activity. We use this information to improve our website and better understand user preferences.

California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at:

According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes:

  • On our Privacy Policy Page

Can change your personal information:

How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking

COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

We do not specifically market to children under the age of 13 years old.
Do we let third-parties, including ad networks or plug-ins collect PII from children under 13?

We do not specifically market to children under the age of 13 years old.

Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email

  • Within 7 business days

We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM, we agree to the following:

  • Not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor third-party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly.
  • Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails follow the instructions at the bottom of each email to update your email preferences.

Updates to the Privacy Policy:
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. Any material changes to the policy will be communicated to you via email or through a prominent notice on our website. We encourage you to review this policy periodically for the latest information on our privacy practices.

Contact Information:
If you have any questions, concerns, or requests regarding this privacy policy or the handling of your personal information, please contact us at:

The Hemp Doctor
510 River Hwy #16
Mooresville, NC 28117

Alternatively, you may reach out to us via email at [email protected]